BACK                               Booking Conditions

Reservations
Villa San Rocco/Casa Tesori

accepts inquiries and reservations either by email or telephone. The receive the confirmation only by email. 

Terms of Payment & letting
The renting period for holiday homes inVilla San Rocco/Casa Tesori is in high-season a minimum of one week, preferable from Saturday until Saturday. Outside of the high-season alternative days may be requested. The advertised price is the week-price. 

Full payment is due within four weeks of the start of the reserved period, otherwise a 30% deposit is required and the balance to be paid six weeks prior to your arrival.
Villa San Rocco/CAsa Tesori reserves the right to regard the booking as cancelled if the balance is not received by the due date and shall apply cancellation charges as stated in these booking conditions

Prices can vary on daily base

Number of persons
The number of persons staying in the accommodation must never exceed the stated number of sleeping places. 

Arrival & Departure
Arrival times are on Saturdays between 15.00 and 19.00 and departure time is before 10.00 am on the last Saturday of the rental period. Arrival outside these times can be via prior arrangement.
In the event of any arrival delays, please contact the owner/manager of the accommodation telephone number: 0039-3466992025


Client Cancellations
If you have to cancel your accommodation the following charges will occur:
- More than six weeks prior to the arrival date
  forfeit of deposit.
- 30-41 days prior to arrival date -75% of total costs
- 30 days prior to arrival date -100% of total costs

Casa Tesori reserves the right to refuse reservations.

 

Documents and Insurances
As a traveler you are obliged to hold the correct travel-documents and we strongly recommend comprehensive travel and cancellation insurance. 
Villa San Rocco cannot accept any responsibility in the event that the client has failed to make these arrangements.


Responsibility 
By paying the deposit, you and all members of your party acknowledge full awareness of these Booking Conditions and agree to accept and abide by the terms stated. We do not have any obligation to compensate you for any personal injury, death, loss or damage of whatever nature suffered by you (or by any member of your party) save to the extent caused by our own negligence. No surveillance at pool. Use for own risk.

Property description
Villa San Rocco/Casa Tesori is privately owned. All accommodation and its facilities have been inspected by us. At your arrival the house should be clean and tidy. If there are any complaints, you can contact us within 24 hours after arrival. The owner/managers will do their best to solve your complaint the best they can. We ask you kindly to leave the house also tidy and report possible damage. 

 

Disclaimer:

The information on this website is general and descriptive.  

Because of the inherent risks of electronic communication, delays, disruptions or other omissions may occur in relation of the information provided on the website. 

Despite taking the greatest possible care in compiling and maintaining the information provided on this website, Casa Tesori cannot guarantee or warrant that the information is complete, up-to-date and/or accurate. We, Villa San Rocco/Casa Tesori, accept no responsibility for any loss of whatever nature that may arise from the use of or reliance on, or the decisions and/or actions taken on the basis of, the information provided on this website, unless, Villa San Rocco/Casa Tesori, can be accused of an intentional act or omission or comparable gross negligence. 

This website and its content are protected by copyrights and other intellectual property rights. With any exception of personal and non-commercial use, no part of this website may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior consent of owners. 

 

Casa Tesori, Bagni di Lucca, 2019